LCL Beauty Inc. guarantees all our products will be free of defects and damages upon delivery and shall include all intended and necessary parts or pieces for each item. In addition, LCL Beauty Inc. guarantees all products will perform as advertised on the individual description for each item. Unless specifically stated in the item description, all our products have a 1 year warranty. If your item breaks due to a defect, we will repair it free of charge. Damage due to product modifications and inappropriate or untrained use by the customer will void our warranty. LCL Beauty Inc. is not responsible for revenue loss due to downtime required for repair or replacement.
If a client receives an item that does not conform to our guarantee, the client is responsible for providing written or verbal notice to LCL Beauty Inc. so we may rectify the issue by repair or replacement of parts or entire item depending on the consultation of our staff of technicians. Most items can be repaired on site by the customer or their representative with the shipment of a replacement part with explicit instructions for remedy. This will always be the first action taken when possible. Should the customer desire (or needs require) one of LCL Beauty Inc. technicians to perform the service to ensure product warranty, the customer is 100% responsible for shipping the item to our technicians. LCL Beauty Inc. will not be responsible for any return shipping or shipping insurance charges. Complete correction of any issue brought forth by the client shall constitute fulfillment of all liabilities of LCL Beauty Inc. in regards to the quality and advertisement of the products.
Our electronic appliances, which include but is not limited to: signs and lights, hair dryers, hair steamers, and all skin care machines are covered for a period of one year. This does not include damage caused by water, tampering, mishandling, abuse or misuse of appliances. Warranty does not include replacement bulbs, any glass pieces, consumables such as filters, nor does it cover normal wear-and-tear.
For all remaining products, the warranty is valid for one year. The warranty is effective once the item or items ship from our warehouse. After the warranty expiration date, customers can still contact LCL Beauty Inc. for service work but will be charged for parts and a nominal fee for labor. LCL Beauty Inc reserves the right to fulfill the warranty at our own discretion. This may include sending parts for repair or complete replacement of goods according to the policies set forth in the warranty. It is the client’s responsibility, and not LCL Beauty Inc., to contact and return damaged products directly to us for repair or replacement.
Warranty coverage is only in effect for merchandise that is utilized within the boundaries of the continental United States. Customers outside the continental United States requesting warranty coverage are responsible for all shipping costs to and from the customer's location to our warranty center for the entire warranty period.
This warranty is exclusive and in lieu of all other warranties and conditions, except the warranty of title. LCL Beauty disclaims all other warranties and conditions, express or implied, including any implied warranties or conditions of merchantability or fitness for a particular purpose.
Customers within the continental US are still responsible for shipping the item to our service department. Any shipping fees shall not be reimbursed by LCL Beauty Inc.. Any labor or repair of all returned products does not renew or extend the warranty.
We at LCL Beauty Inc. strive to the best of our ability to maintain accurate and up-to-date information on our website. As in every company, errors may occur. This may include misprints, omissions or occasional inaccuracies. LCL Beauty Inc. does not guarantee all information including, but not limited to, product description, pricing, and stock availability is accurate or complete.
LCL Beauty Inc. reserves the right to edit content on our website without prior notice or liability to any single person. This includes, without limitation, sale prices, coupon codes, and stock quantity for any item.
If you have any questions, please contact us via email or via phone during regular business hours.