LCL Beauty Product Warranty Guidelines
LCL Beauty guarantees all our products will be free of defects and damages upon delivery and shall include all intended and necessary parts or pieces for each item. In addition, LCL Beauty guarantees all products will perform as advertised on the individual description for each item. Unless specifically stated in the item description, all our products have a 1 year warranty. If your item breaks due to a defect, we will repair it free of charge. In rare instances, items may arrive with missing screws or other parts. In these instances LCL Beauty will take all necessary action to supply these missing parts. Damage due to product modifications and inappropriate or untrained use by the customer will void our warranty. LCL Beauty is not responsible for revenue loss due to downtime required for repair or replacement.
If a client receives an item that does not conform to our guarantee, the client is responsible for providing written or verbal notice to LCL Beauty so we may rectify the issue by repair or replacement of parts or entire item depending on the consultation of our staff of highly trained technicians. Complete correction of any issue brought forth by the client shall constitute fulfillment of all liabilities of LCL Beauty in regards to the quality and advertisement of the products.
Our electronic appliances, which include but are not limited to: facial machines and steamers, electric chairs, beds, signs and lights are covered for a period of one year. Failure or damage resulting from misuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, mishandling or tampering, or improper maintenance are also conditions not covered. Warranty does not include replacement bulbs, any glass pieces, consumables such as filters, nor does it cover normal wear-and-tear.
Unless explicitly noted in the product description, for all remaining products, the warranty is valid for one year. The warranty becomes active once the item or items ship from our warehouse. After the warranty expiration date, customers may still contact LCL Beauty for service work but will be charged for parts and a nominal fee for labor. LCL Beauty reserves the right to fulfill the warranty at our own discretion. This may include sending parts for repair or complete replacement of goods according to the policies set forth in the warranty. It is the client’s responsibility and not LCL Beauty, to contact and return damaged products directly to us for repair or replacement. Customers within the 1 year warranty period are responsible for shipping the item to our service department. Any and all shipping fees are the customer's responsibility and shall not be reimbursed by LCL Beauty. Any labor or repair of all returned products does not renew or extend the warranty.
Warranty coverage is only in effect for merchandise that is utilized within the boundaries of the continental United States. Customers outside the continental United States requesting warranty coverage are responsible for all shipping costs to and from the customer's location to our warranty center for the entire warranty period. “This warranty is exclusive and in lieu of all other warranties and conditions, except the warranty of title. LCL Beauty disclaims all other warranties and conditions, express or implied, including any implied warranties or conditions of merchantability or fitness for a particular purpose.
As stated above: Customers responsible for shipping the item to our service department. Any and all shipping fees are the responsibility of the customer and shall not be reimbursed by LCL Beauty.
We at LCL Beauty strive to the best of our ability to maintain accurate and up-to-date information on our listings and our website. As in every company, errors may occur. This may include misprints, omissions or occasional inaccuracies. LCL Beauty does not guarantee that all information including but not limited to: product description, pricing, and stock availability is accurate or complete.
LCL Beauty reserves the right to edit content on our eBay listings, Amazon listings, and our website without prior notice or liability to any single person. This includes, without limitation, sale prices, coupon codes, and stock quantity for any item.
If you have any questions, please contact us via email or via phone during regular business hours.